Privacy Policy

Last Updated: October 16, 2026
Effective Date: October 16, 2026

At My Data Visibility, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We limit data collection to only what is necessary to provide and improve the Service.

Account Information: We collect your email address when you create an account.
Payment Information: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. We do not store your credit card details. We keep the order records Paddle sends us.
Usage & Metadata: We collect metadata about the files you analyze, including file paths, connection settings, and specifications. As noted in our Terms of Service, we do not store your remote files; we only store metadata (headers, datatypes and ranges) for analysis.
Communication Data: We store chat messages, content you paste into the interface, and generated code to provide the core functionality of the Service.
No Sensitive Data: We do not knowingly collect "sensitive data" (e.g., social security numbers, health information, or racial/ethnic origin).

2. How We Use Your Information

We use the data we collect to:

Provide, maintain, and improve the Service.
Process transactions through our payment processor.
Analyze usage patterns to optimize the user experience.
Communicate with you regarding your account or Service updates.

We process your data to perform our contract with you and for our legitimate interests in running and securing the Service.

3. Sharing & Third Parties

We do not sell your personal data to third parties, nor do we use your data for advertising purposes.

We share data with third parties only in the following circumstances:

Service Providers: We use Paddle for payment processing.
Third-Party Providers: To provide specific features, the content you submit (conversations, specifications, and file metadata) may be processed by third-party providers.
- Note: Connection credentials are encrypted and are never shared with third-party providers.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Storage & Security

Encryption: We use industry-standard encryption. Connection credentials are encrypted and stored securely.
Location: Our Service is governed by the laws of the State of Colorado, USA. By using the Service, you consent to the transfer and processing of your data in the United States.
Retention: We retain your account information and content for as long as your account is active or as needed to provide the Service. You may delete your specifications through the Service interface.

5. Your Rights & Choices

Access & Correction: You can update your account information by contacting us.
Deletion: You may terminate your account at any time. Upon termination, your right to use the Service ceases immediately.
Opt-Out: Since we do not use your data for marketing or advertising, there are no advertising opt-outs necessary.

6. Children's Privacy

The Service is not intended for individuals under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the new terms.

8. Contact

support@mydatavisibility.com